Refund policy

Return & Exchange Policy — ZIVRA

  • We offer exchange only within 3 days of delivery.
  • Items must be unused, unwashed, and in original packaging with tags intact.
  • Sale items, stitched garments, and customized orders are not eligible for exchange.
  • To initiate an exchange, contact us on WhatsApp: +92 309 5067683 or email: husnain55ahmad@gmail.com
  • Shipping charges for exchange are borne by the customer.